Frequently Asked Questions

Everything you need to know about our cleaning services.

FAQ

General Question

Booking is easy! You can schedule a cleaning by calling us, filling out our online booking form, or sending us a message through our website. We’ll confirm the details and set up a time that works for you.

No, you don’t have to be present. Many of our clients provide access to their property, and our trusted, background-checked professionals will handle the cleaning while you go about your day.

We provide cleaning services in [your service locations] and surrounding areas. Contact us to confirm if we cover your location.

FAQ

Service & Cleaning Process

Our standard cleaning covers all major areas of your home or office, including dusting, vacuuming, mopping, kitchen and bathroom cleaning, and general surface wiping. For deep cleaning or add-ons, check our service details.

Yes! We bring all the necessary professional-grade, eco-friendly cleaning products and equipment to ensure the best results. However, if you prefer us to use specific products, just let us know.

The time required depends on the size of the space and the type of service booked. Standard cleanings typically take 2-4 hours, while deep cleaning or post-construction cleanups may take longer.

FAQ

Payments & Policies

We accept credit/debit cards, bank transfers, and cash payments. Payments can be made online or after the service is completed.

We understand that plans change! Please notify us at least 24 hours in advance if you need to reschedule or cancel to avoid any cancellation fees.

Absolutely! If you’re not satisfied with our cleaning, let us know within 24 hours, and we’ll come back to fix any missed spots—free of charge.

Still Have Questions?

If you didn’t find the answer you were looking for, feel free to reach out! Our team is happy to assist you.